Reviews
Rate your experience
At the end of each service, customers and technicians can rate each other from 1 to 5 stars.
Feedback
Customer and technician ratings
JIB uses ratings after each service so both customers and technicians can share feedback about the experience.
- Customers and technicians can rate each other from 1 to 5 stars
- Customers can tip technicians for great service through the app
- Ratings support trust across the JIB service network
Review Highlights
The live website does not currently publish individual customer testimonials, so this page reflects the live app rating and feedback process.
Customer feedback
Customers can rate the technician and service experience after roadside help is complete.
Technician feedback
Technicians can also rate customers after each completed service.
Tips for great service
Customers can tip and provide feedback through the JIB app.
Frequently Asked Questions
How fast can JIB arrive?
If you have all the relevant information, on average it only takes about 10 minutes.
Do drivers need a membership?
No membership dues are required. JIB is an on-demand, pay-as-you-need service.
Can I track the provider?
Technicians are assigned based on proximity, which enables JIB to fulfill quick and efficient service.
Had a great JIB experience?
Use the app to rate your service and tip the technician for great service.